Radiator Repair Mishap at First Coast Auto Body Shop

automotive belt LV Wrice took his overheating Geo Metro to Al's Automotive repair shop."They changed the water pump and the timing belt, but not the radiator," says Wrice. Wrice says when he picked up his Geo Metro and paid the $400 repair bill, he thought his vehicle was fully repaired "When I drove away it overheated again and when I checked, it had the same radiator it had in the beginning," says Wrice.He knows because he had marked his radiator. Then he showed us an invoice that indicates he paid $150 to remove and replace the radiator.The mechanic at Al's Automotive says the problem is he made a mistake on the invoice. He said the charge should have been for replacing the timing belt, nevertheless, he will refund the $150.Al Zeaiter the owner of the business says the check is waiting for Wrice. Al's Automotive is registered and licensed with Florida's Division of Consumer Services.And the state says the business has no complaints in its history.When looking for an auto repair shop to fix your vehicle, follow these consumer tips. First, find out if the shop is licensed with the state. Call 1-800-435-7352 to check the shop's complaint history with state consumer services. And start with a minor repair. If you're pleased with the results, check some of the shop's references before using it for more complicated work.